Before we get in to all the details of this update, we would like to say thank you for those that have purchased items from our site recently who have had to wait a bit longer than normal for some of the made to order designs on our website.
We appreciate your purchases and your patience as we are taking quite a few new steps with more updated inventory and in-stock designs to make sure your ship times are much quicker than the previous couple months (Sept/Oct 2018) have been.
For those who have visited our website over the past few months, we have had quite a variety of licenses, styles and designs that made our site filled with everything you'd want from your favorite movies! For a while, we were working with a made to order distributor that was able to keep up with the supply and demand of our site with minimal issues but it seems that it only took a few weeks before the 3-5 day turn around, turned into 5-7 days, that tuned into 7-10 days, that turned into complete chaos.
Working with this manufacturer had lead to a large amount of misprints, long time delays and unfulfilled orders that in the end, delayed our shipments to you and ended up creating quite a bit of issues otherwise.
Needless to say, we are no longer working with that company. However, in doing so, some of the designs are also no longer available. This includes the made to order hoodies, longsleeves, tanktops, girls shirts and shirts that we currently had a large amount of designs for but are just no longer able to offer due to too many issues with the manufacturer, and for that we do apologize.
We apologize for the delays, the print issues, the inconsistencies and the quality of the product as it also reflects on us - but we thought it would be corrected and it just ended up becoming longer delays and a lesser quality product. Neither of which, we wanted to continue.
So as we do apologize again for this issue, we are currently stocking our shelves for in-stock designs that are quicker to ship and also a BUNCH of new designs for some customer favorite licenses and we are looking to be back to full operation shortly!
As we are slowly building back up we are still shipping out pre-orders, working with outstanding orders and will be in touch if there are any issues with your current purchases.
But we would like to thank you again for your purchases and your patience and we hope that this note sheds a bit of light as to the issues we have been having - and that we are definitely working on correcting it ASAP!
Thank you again and we look forward to shipping you some new stuff soon!!
- Horrormerch.com -
For Horror Fans, By Horror Fans Since 2005!