What is a Pre-Order item?

If an item you are looking for is listed as a Pre-Order item (within the title or variant of the product), this page is to help with more information regarding what a Pre-Order item is and how they work within our website.

A Pre-Order item is an item that is currently in production, but not yet available to ship.

Placing a purchase for a Pre-Order item reserves this item for you and puts you in line (on a first purchased - first shipped basis) to receive these items once they have arrived and as they are available to ship!

Pre-Order Clothing Items

Pre-Order clothing items ship as items are restocked. As we have over 800 different shirt designs, in multiple different sizing options, these items may not be immediate available to ship the same day as purchased. By Pre-Ordering these clothing items, these items will ship as they are printed and restocked for your shipments!

Pre-Order Figures, Soundtracks, Masks, Etc.

Pre-Order figures and collectibles are mass produced, and are not made to order like our clothing items. These items will be available to ship as they are manufactured, released or restocked at different times.

As these items are high in demand to be restocked, placing a Pre-Order for these items puts you in line to receive these items once they arrive (on a first purchased - first shipped basis) to our various warehouses across the US.

Placing your purchase sooner than later is definitely suggested as these items are shipped on a first purchased - first shipped basis and are available while supplies last.

Frequently Asked Questions:

Q: Why should I reserve this item now instead of buying it later?

A: By purchasing this item (more so limited edition variants, color changes, etc.) will reserve this item for you and puts you in line (on a first purchased - first shipped basis) to receive these items once they have arrived.

As we receive limited quanties per shipment, they may sell out before they are restocked and reserving your spot in line is recommended.

Q: I previously paid for Pre-Order items - when do these items ship?

A: Depending on the items purchased, will vary on ship dates.

Pre-Order Clothing items and Soundtracks are shipped as they are restocked and available. Depending on the printshop, license or print requirements will vary their restock dates. Once these items are in stock, they will ship - and separately - from other items.

Pre-Order Figures and Collectibles (including Masks and Costumes) will vary depending on the item, manufacturing dates, ship times, etc. Please visit http://preorders.horrormerch.com for further direct information for your item and it's expected release/restock date.

Q: Do you charge at the time of purchase or can I pay when they arrive?

A: We charge at the time of purchase to reserve your item. We do not accept pre-order payments later as these are sent on a first purchased - first shipped basis. If you do not place the the deposit to reserve your spot in line, you might miss out on these items - especially limited edition items!